At alpha slot, your privacy is more than a legal obligation — it is our moral responsibility. Learn how we collect, use, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All alpha slot members' personal data is stored on servers secured with 256-bit SSL encryption and enterprise-grade firewalls.
Alpha slot has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes.
You have the right to access, correct, or request the deletion of your personal data from alpha slot's records at any time.
Alpha slot's privacy policy is designed to be fully compliant with the Personal Data Protection Act 2010 in force in Malaysia.
Alpha slot takes the privacy of all its users seriously. This Privacy Policy explains in detail how the alpha slot platform collects, processes, stores, uses, and protects your personal information each time you use our services.
As an online sports betting and casino platform operating in Malaysia, alpha slot is fully committed to complying with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. We believe your trust is the most valuable asset we hold, and protecting your personal data is a fundamental part of that trust.
This Privacy Policy applies to all users of the alpha slot platform, including website visitors, registered members, and anyone who interacts with any of our services — whether through the main website, mobile app, or our official communication channels.
Your Consent: By using the alpha slot platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Alpha slot collects only the personal data strictly necessary to provide a quality and secure service to our members. Below are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, identity card number (MyKad), date of birth, gender | Mandatory |
| Contact Information | Phone number, email address, residential address | Mandatory |
| Financial Information | Bank account number, account holder name, deposit and withdrawal transaction records | Mandatory |
| Platform Activity Data | Betting records, games played, transaction history, login timestamps | Automatic |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatic |
| Communications | Chat records with customer support, emails and feedback submitted | Where applicable |
Data Minimisation Principle: alpha slot collects only the data required for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs.
Alpha slot collects your personal data through various transparent and lawful means:
Alpha slot uses your personal data solely for legitimate, pre-defined purposes. We will not use your data for any other purpose without first obtaining your consent. Below are the primary purposes for which your personal data is used:
Alpha slot will not use your personal data to make automated decisions that materially affect you without appropriate human intervention.
Alpha slot does not sell, rent, or trade your personal data to any third party. However, in the following limited circumstances, we may share your data with certain parties:
Our Commitment: All third parties receiving data from alpha slot are required to adhere to data protection standards equivalent to or stricter than those we apply.
Alpha slot invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we employ include:
While we take all reasonable precautions, no security system can be guaranteed to be 100% impenetrable. In the event of a data breach involving your data, alpha slot is committed to notifying you within 72 hours upon becoming aware, in line with industry best practices.
The alpha slot platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Below are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to use certain alpha slot platform features properly.
alpha slot does not use cookies to track your activity on other websites or to sell tracking data to third-party advertisers.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal data held by alpha slot:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or out of date, you have the right to request a correction at no charge.
You may request the deletion of your personal data, subject to legal obligations and minimum record retention requirements.
You have the right to object to the processing of your data for specific purposes such as direct marketing or profiling.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that we temporarily restrict the processing of your personal data.
To exercise any of the above rights, please contact the alpha slot privacy team by email at privacy@alphaslot.biz. We will respond to your request within 14 working days.
Alpha slot retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. Below are our data retention guidelines:
Once the retention period has expired, your personal data will be securely deleted or anonymised using methods that ensure it can no longer be linked back to you.
The alpha slot platform is strictly for adult users aged 18 years and above only. We do not knowingly collect, process or store any personal data from individuals under the age of 18.
Should we discover that personal data of a child has been collected without our knowledge, we will immediately take the following steps:
If you believe your child has registered an account on alpha slot, please contact us immediately at support@alphaslot.biz so that we can take immediate action.
Alpha slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other legitimate operational reasons.
When we make significant changes to this Privacy Policy, we will:
Continued use of the alpha slot platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.
If you have any questions, concerns or complaints regarding how alpha slot handles your personal data, we encourage you to reach out to us directly:
Our privacy team will respond to all personal data enquiries within 14 working days. For more serious complaints or those that cannot be resolved internally, you have the right to lodge a complaint with Malaysia Personal Data Protection Department under the Ministry of Communications and Digital.
This Privacy Policy is governed by the laws of Malaysia. Any disputes relating to data privacy will be resolved under the jurisdiction of the relevant courts in Malaysia.
We invest in the best technologies and processes to ensure your privacy is protected at all times when you use our platform.
Alpha slot's entire data collection and processing operations are built from the ground up to comply with Malaysia's Personal Data Protection Act 2010 — not merely as a formality, but as a genuine commitment.
Alpha slot's security infrastructure uses the same encryption standards as Malaysia's leading banks. Your data is protected with the same level of care as your savings.
We respect your inbox. Alpha slot only sends relevant and valuable communications. You may unsubscribe from marketing communications at any time.
Alpha slot has a dedicated internal privacy team that monitors policy compliance, handles data requests and ensures privacy practices are kept up to date.
Alpha slot's privacy policy and practices are reviewed annually and following any relevant legislative changes to ensure they remain current and effective.
We are transparent about what we do with your data. alpha slot's privacy policy is written in clear, straightforward language that all Malaysian users can easily understand.